Responding To Negative Social Media Posts - What to do!

In my continued research on Twitter, here are three posts that I found interesting.

If you are new to Twitter, please refer to my previous blog posts — Part 1 and Part 2 — introductions on how to use this fast-growing social media network.

Responding To Negative Social Media Posts
1. Social Media Response Plan
2. Ink Foundry's 9 tips

Social Media Growth Soars - list of stats from Aug. 2009
3. The Stats On Social Media Today Will Astound You! | InventorSpot
- Or at least you may find them interesting, like I did!

At my August talk on "Twitter for Business," Judy Stevens of Santa Cruz, discovers the magic of tweeting at our meeting.
Photo credit: Chelsea George